Effective Date: April 28, 2026

At Penelope James Creative, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

 

INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and payment details when you make a purchase or inquiry

• Usage Data: Information about how you interact with our website (such as IP address, browser type, and pages visited)

• Cookies & Tracking Technologies: We may use cookies to enhance your browsing experience and analyze website traffic

 

HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and manage our services

• Process transactions and send confirmations

• Respond to inquiries and customer service requests

• Improve our website and user experience

• Send marketing communications (you can opt out at any time)

 

SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information with:

• Trusted service providers who assist in operating our business (e.g., payment processors, email platforms)

• Legal authorities if required by law

 

DATA SECURITY

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

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YOUR RIGHTS

Depending on your location, you may have the right to:

• Access or update your personal information

• Request deletion of your data

• Opt out of marketing communications

To exercise these rights, please contact us at hello@penelopejamescreative.com.

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THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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CONTACT US

If you have any questions about this Privacy Policy, please contact us at:
Penelope James Creative
hello@penelopejamescreative.com
843.290.8824